Privacy Policy

At Mend Studio, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop at www.studiomend.com.

By using our website, you agree to the terms of this policy.

1. What We Collect

When you browse, shop, or interact with us, we may collect the following:

Full name

Contact information (email, phone number)

Shipping and billing address

Payment method details (via secure gateway only)

IP address and browser/device data

Preferences, wishlists, and survey responses (if shared)

2. How We Use Your Information

We collect this information to:

Process your orders and manage delivery

Communicate with you about your orders or offers

Improve our website, product range, and services

Send promotional emails or newsletters (only if you opt-in)

Conduct feedback or market research surveys

Customize your shopping experience

3. Payment & Data Security

We do not store or access your full credit/debit card details.

All payments are securely processed via trusted third-party payment gateways using SSL encryption and industry-grade security protocols.

Your personal and transactional data is protected from unauthorized access, misuse, or disclosure.

4. Cookies & Tracking

We use cookies to improve your browsing and help our site function smoothly.

Cookies help us:

  • Recognize returning users

  • Understand user behavior on the site

  • Save your cart and preferences

You can choose to disable cookies in your browser settings, but some features of the site may not work as intended.

5. Sharing with Third Parties

We do not sell or rent your personal information to any third party.

We may share your data only with:

  • Payment gateways (to process transactions)

  • Courier/logistics partners (for order delivery)

  • CRM or marketing tools (to manage emails or support)

  • Law enforcement or regulatory authorities (if required by law)

These third parties only receive the information necessary to perform their services.

6. Your Rights

You have the right to:

  • Access your personal information

  • Update or correct your details

  • Request deletion of your account (subject to legal or tax obligations)

  • Opt out of marketing emails anytime using the “unsubscribe” link

For any such requests, email us at connect@studiomend.com

7. Links to Other Sites

Our website may contain links to third-party websites. Once you leave thenesavu.com, we are not responsible for how those sites handle your information.

We recommend reviewing their privacy policies independently.

8. Newsletter & Marketing Preferences

You may choose to subscribe to our newsletter to hear about new collections and offers.

You can unsubscribe at any time:

  • By clicking the link at the bottom of any marketing email

  • Or by updating your preferences in your account settings

9. Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be posted on this page. Please check back periodically to stay informed.

If there are significant changes, we’ll notify you via email or website banners.